Returns & Exchanges

At Natralii, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.

3

Ship the Items

Affix the prepaid shipping label provided via email to your package and drop it off at any authorized shipping carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing